As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Free shipping applies to all items and deliveries made within the 48 contiguous United States, Hawaii, Alaska and Canada.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to returns@jadasbridalandformal and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- Orders cancelled before item ships:
- Orders cancelled after item ships:
Items may be returned within 30 days of the original purchase date for a refund. Although Shipping and handling are factored into our pricing you are responsible for shipping costs "to and from" the shipped location in the event of a return or cancellation on an already shipped item. In some cases a non-refundable 20% restocking fee will apply!!(Only charged if item has been opened/used). The item must be returned to the address that it came from. In addition, items must be returned in the original packaging and in "like new" condition just as you received it. Credit will be applied to the original payment method used once the product has been returned and has been inspected. This refund policy does not apply to special orders, gift certificates and accessory type items. All sales are final and no refunds will be given!